The ROI of Well-trained Employees

We have seen positive effects that I can attribute to well-trained employees. From having no lost time safety accidents, to reducing our quality complaints in half, to reducing our quality holds by 20% overall.
— Jim Gilday, Plant Manager
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Bigelow Tea understands the importance of safety and compliance for keeping their market share within the competitive industry of specialty teas. Wanting a more streamlined approach to training across worksites and employees, they turned to Intertek Alchemy.

Adding a consistent training program that could be managed across all three worksites with multilingual content made a huge impact for Bigelow Tea. Read about it in this case study, or watch the video below.

Bigelow’s Results

50%
reduction in customer complaints
20%
fewer quality holds
Zero
lost time incidents
30%
reduction in downtime

Hear how Bigelow Achieved Results with Intertek Alchemy

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